Customer satisfaction is our guarantee! However, due to the nature of our products, we don't accept returns.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-refundable items
Unfortunately, we cannot accept returns at this time for any Flora’s Aura products.
Please email us at florasaura.ug@gmail.com or call 0709 888386 for any concerns regarding your order